Beginning from the prompt "Design a cross-platform tool to help people remembering to take medicine on time", as UX designer I conducted all the phases of the design process.
From the initial researches, I came across the following issues: people usually forget to take medicine on time and sometimes also they don't remember if they've already taken it or not. Do not take medicines on time affects efficacy and healing. In some cases there is even a risk of death.
The goal was to create an app and an online platform for social good that helps people remembering to take their medicine.
UNDERSTAND THE USER
During the emphasize process, I came out with the following personas:
EDUCATION: Art and photography
OCCUPATION: Travel Photographer
EDUCATION: Economy Degree
I did an ideation exercise (crazy 8) to come up with ideas for the app. My focus was specifically on eliminating all frustrations about medicines’ assumption, developing features that help users during the pill taking period.
After sketching out some wireframes and thinking through the preliminary flow, I created a low-fidelity prototype that I used for a first usability study. LO-FI prototype connects the primary user flow.
After 4 usability tests that I ran through the main flow in the app, I came across the following insights:
REFINING THE DESIGN
Basing on the first insights, I refined the design and created a hi-fi prototype of the app which presented cleaner user flows for adding a new medicine and looking if there is some warning alert.
In order to make the app more accessible, I have made the following considerations:
- I used icons to help make navigation easier;
- I changed colors after analyzed them with a plugin to check contrast.
To make the tool as accessible as possibile I developed also the HealthCircle online platform.
A part of the website is dedicated to the corporate, app presentation and while users should download it. The other part of the website is the online tool that can be used by doctor and patients.
The designs for screen size variation included mobile, tablet and desktop.
1. Developing other flows for testing all the features of the app.
2. Conduct another round of usability studies to validate whether the pain points users experienced have been effectively addressed.
3. Conduct more user research to determine any news areas of needed and including new features.